stonesrus.com Frequently Asked Questions.

Frequently Asked Questions.

Can I select the shape and size of my stone ?

Because of the effort that we go to in quarrying and selecting our stones, we have a variety sufficient to meet most needs. Beyond the basic specifications, we can handle special requests on an individual basis. We can also engrave on a stone that you send us.

How much will it cost to ship my order ?

Considering the weight, shipping is a surprisingly low cost. It all depends on distance and weight, but, as an example, $15 would probably be enough to ship a Small Stone (see the price table) anywhere between Boston and Washington, DC. Obviously, longer distances will cost more; however, adding more weight (up to about 70 lb total) costs very little extra, so shipping multiple stones together saves a lot of money !

Delievery : How long before I receive the order ?

Normal turn-around is two to three weeks. For an additional cost we can accomodate rush orders. Even with a rush order, the shipping time may predominate.

Payment.

We would like you to use the PayPal service for paying on-line. Go to www.paypal.com and join. Alternatively, you can phone us and use a credit card over the phone, or send us a money order in the mail.

Return Policy

Obviously, we strive to do things right the first time, but, equally, customer satisfaction is our main concern. Ring us up and talk to us about any concerns that you may have.

STONE SPECIALTIES
5840 Daniels Rd.
Bath, NY 14809

607-776-9775
BGennello@direcway.com

We take PayPal